Terms of Service

Last updated: May 18, 2026

1. Acceptance of Terms

By accessing or using Golden Crafters Marketplace, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

2. Marketplace Role

Golden Crafters acts as a marketplace connecting independent sellers with buyers. We facilitate transactions but are not a party to the sale agreement between seller and buyer. Each seller is responsible for their listings, product quality, and fulfillment.

3. Seller Obligations

• Provide accurate product descriptions and gold purity information
• Fulfill orders in a timely manner
• Comply with all applicable laws and regulations
• Maintain truthful representations of gold weight, purity, and authenticity

4. Buyer Obligations

• Provide accurate shipping and payment information
• Complete payment for orders placed
• Comply with return and refund policies

5. Pricing & Payments

Product prices are determined by sellers based on gold weight, purity, market rates, and profit margin. All payments are processed securely through our payment partners. Prices are displayed in TRY and USD.

6. Intellectual Property

Content on Golden Crafters, including trademarks, logos, and platform design, is owned by Golden Crafters Marketplace. Seller product images and descriptions remain the property of the respective sellers.

7. Limitation of Liability

Golden Crafters provides the platform "as is" and is not liable for disputes between buyers and sellers, product defects, or shipping issues beyond our reasonable control.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity. Sellers may terminate their account with 30 days notice.

9. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms.